"Last year I supported a client who attended the Anger Management and Assertiveness, Confidence and Communication Skills Training courses. Since doing these courses his life and his attitude has improved seven fold. He is now accessing voluntary groups which is something he could not have done before."

Jason McBride
(Support worker @ Framework)

"We have worked with Mansfield Mediation for several years. Mediation forms a critical and integral part of our approach to dealing with neighbour disputes and Anti Social Behaviour and we have had some significant success through our partnership approach. As the relationship has developed we have also worked hard on building the relationship between mediators and our own staff and have always found the team open to new ways of doing this."

Stephen Evans
Head of Housing Management
North Lincolnshire Homes

"Mediation allows Derwent Living to better manage cases of anti-social behaviour and neighbour nuisance, particularly where we have exhausted all other options to resolve matters. Neighbour disputes can be very stressful for households, particularly when issues have been on-going for long periods of time. With the option of mediation all parties have an opportunity to voice their concerns which hopefully allows the professionals at Mansfield Mediation to agree an effective way forward. We have a very positive working relationship with Mansfield Mediation and the results of their work have been of very great value to our customers."

Sarah Day
Housing Services Manager
Derwent Living

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